Reference

Terms That Keep Your Account Clear

Q: How do I ask for data correction under the Terms?

Contact live chat or help@peso138.app with your account ID, registered phone and the detail you want corrected. We verify ownership first, then tell you what can be changed and what must stay for records.

Clear account rules, wallet steps for DANA, OVO, GoPay and QRIS, and device access terms are set here before you join.

DANA wallet termsOVO profile checksGoPay account accessQRIS payment rules

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What You Accept Before Joining

peso138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Every account action on peso138 is handled under these Terms & Conditions, from creating your profile to using DANA, OVO, GoPay or QRIS for wallet activity. The Terms explain when we may verify your identity, ask for payment proof, delay a withdrawal while checks run, or

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close an account that breaks the rules. Access and eligibility depend on local law and are available only where local law permits. If a rule conflicts with a payment rail requirement or a provider rule for titles such as Crash Games or Fishing God, we apply
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the stricter account-safety step. You should read the Terms before you open an account because they form the agreement between you and us.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP PATHS

Get Terms Help Without Guessing

A Terms question should reach the team that can check your account record, not a generic inbox.

Live chat Open live chat from the lobby footer between 10:00 and 24:00 WIB. Share your registered phone number, the clause you want checked, and a short timeline so we can trace the account step.

WhatsApp desk Message our WhatsApp desk when a term affects DANA, OVO, GoPay or QRIS handling. We ask for your account ID and screenshot only, then confirm whether the Terms allow the action.

Email record Use [email protected] for longer Terms questions, privacy requests or dispute files. Include dates, wallet channel and device type; we reply with the clause applied and any next account step.

ACCOUNT CARE

How We Apply These Terms

We apply the Terms through account checks, wallet matching, cookie controls and support records.

Account verification

Our Terms require one account per person, a working phone number and wallet details that match your profile. This reduces mistaken withdrawals and gives support a clear record when you ask for a change.

Cookie use

Cookies are covered in the Terms because they keep your session active, remember language choice and flag risky logins. You can clear them in your browser, but you may need to sign in again.

Account security

Password changes, new device alerts and login checks sit inside these Terms. If your phone changes, contact us before a payout request so we can verify the account without delaying the case.

Data retention

We retain account, wallet and consent records for the period needed to manage balances, disputes and legal duties. When the purpose ends, we remove or anonymise data according to our internal schedule.

Payment records

DANA, OVO, GoPay and QRIS references are stored with transaction IDs so each rule can be traced. We do not ask for your wallet PIN, one-time code or mobile banking password.

Change requests

You can ask us to correct account details covered by the Terms through live chat or email. We check ownership first, then confirm whether the change is accepted, declined or needs more proof.

Terms Answers Before You Join

These questions cover the clauses you are most likely to check before opening or using an account. They explain acceptance, payment records, game rules, data changes and what happens if a rule is broken. If your case includes a wallet error, a changed phone number or a disputed balance, contact us with the account step involved so we can apply the correct wording.

Yes. You accept the Terms when you create your account and confirm your phone number. We show the key account, wallet and access rules before you enter the lobby, so read them before you continue.

Wallet terms cover names, transaction IDs, failed payments and withdrawal checks for DANA, OVO, GoPay and QRIS. If the wallet owner does not match your profile, support may ask for proof before processing.

Yes, we may update the Terms when account handling, payment rails or security checks change. We post the revised version on this page and the new wording applies from the stated update date.

If an account breaks the Terms, we may hold a transaction, ask for documents, restrict access or close the account. The action depends on the clause involved and any balance or dispute still being checked.

Yes. The Terms apply to every lobby area, including Mahjong Ways 2, Super Sic Bo, E-Sports Arena, Crash Games, Bingo and Fishing God. Game rules, provider decisions and account checks are treated as part of the same agreement.

Contact live chat or [email protected] with your account ID, registered phone and the detail you want corrected. We verify ownership first, then tell you what can be changed and what must stay for records.

Access depends on local law and is available only where local law permits. If your location, age status or account details do not meet the Terms, we may refuse registration or restrict access.

Terms That Keep Your Account Clear

Get Terms Help Without Guessing

How We Apply These Terms

Account verification

Cookie use

Account security

Data retention

Payment records

Change requests

Terms Answers Before You Join

01 Do I accept the Terms before opening an account?

02 How do the Terms affect DANA, OVO, GoPay and QRIS?

03 Can the Terms change after I join?

04 What happens if I break a Terms clause?

05 Are Mahjong Ways 2 and Super Sic Bo covered?

06 How do I ask for data correction under the Terms?

07 Does eligibility depend on where I access from?

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